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Passport verification

12306 foreign passport verification: names, status and recovery steps

Use a consistent passport identity and know when to pause rather than create duplicate passenger records.

Verified 1 September 2026 Source-linked

Quick answer

The 12306 English website accepts valid foreign passports. Enter identity details exactly as requested, keep one consistent passenger profile and follow the official prompt if the status is “ready to be verified” or requires additional verification.

1

Before submitting

  • Use the passport you will physically carry.
  • Copy the name and document number carefully.
  • Avoid creating multiple passenger records to test different spellings.
2

If verification stalls

  • Read the exact status shown in the official account.
  • Use the official support or station route described by 12306.
  • Keep extra time before the first train in case a manual check is needed.
3

Before boarding

  • Carry the original passport used to purchase the ticket.
  • Keep the train number, station and booking information offline.
  • Join the manual passport lane if the automatic gate does not accept the document.

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